Dead spots upstairs and in the back rooms?
We map coverage across the whole house and put hardware where the signal actually needs to reach.
How booking works
What happens when you book us
One technician from first call to handover — no call centre, no guesswork, and nothing signed off until it works where you use it.
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Step 1
Book a call
Tell us what is happening with your connection. We ask the right questions up front so the technician arrives with the gear the job actually needs.
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Step 2
Site assessment
We check signal, sight lines, existing cabling and where the hardware should sit — then explain the options in plain English before anything is drilled.
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Step 3
Installation
Mounting, cable runs and terminations completed to Australian standards, with tidy, concealed routing that leaves the property as we found it.
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Step 4
Test & handover
We measure throughput where you actually use it, tune the setup until the numbers hold, and walk you through what was installed.
Licensed & compliant
Cabling and installation work carried out by licensed technicians to Australian standards.
Tested before handover
No job is finished until speeds and coverage are measured and signed off with you.
Local, fast response
Newcastle and Hunter Valley based, with same-day and next-day callouts available.
What this service includes
Adding another router rarely fixes bad WiFi. Most coverage problems in Newcastle homes come down to where the hardware sits, how many devices are fighting for the same channel, and whether the building was ever going to let a signal through in the first place.
FibrePros surveys the property, finds where the coverage actually fails, and fixes the cause rather than adding more hardware to the same spot.
What we check first
- Where the router sits — height, position, and what is around it.
- Signal strength measured room by room, not guessed from the app.
- Channel congestion from neighbouring networks.
- Whether the connection arriving at the property is the real limit.
- How many devices are connected and what they are doing.
What usually fixes it
- Moving the router out of a cupboard and off the floor.
- A wired access point in the part of the house the signal never reaches.
- Splitting bands so older devices stop dragging the network down.
- Replacing tired cabling between the NTD and the router.
Buildings that fight the signal
Double brick, foil-backed insulation, rendered walls and multi-level layouts all cut range sharply. In those properties no amount of router shuffling will cover the whole floor plan, and a wired access point is the honest answer rather than a third mesh node.
Tested where you use it
We measure before and after in the rooms that were the problem, so the improvement is something you can see rather than something we claim.
Call FibrePros on 0409 522 598 about WiFi optimisation in Newcastle.
Answers before you book
Still not sure whether this is the right fix for your setup? Call and describe what is happening — we will tell you straight.
Call 0409 522 598How soon can you come out?
Same-day and next-day callouts are available across our service area. Call us and we will tell you honestly when a technician can be there rather than booking you in blind.
Which areas do you cover?
Newcastle, Maitland, Lake Macquarie, Cessnock and the wider Hunter Valley, including rural properties where connectivity options are limited.
Will I know the plan before work starts?
Yes. We assess the site, explain what needs doing and talk through the options with you before anything is drilled, run or mounted.
Is the work compliant?
Cabling and installation work is carried out by licensed technicians to Australian standards, with tidy, concealed routing and tested terminations.
What happens if something is not right afterwards?
We test speeds and coverage with you before handover, so problems get found while we are still on site. If something changes later, call us and we will come back and look at it.
